EuroMillions Winning Email: Will You Get Notified If You Win?

Buying a EuroMillions ticket is straightforward, but knowing how you will hear about a win can feel less clear. Do emails arrive for every prize, and what happens if nothing lands in your inbox?

This guide explains how notifications work for online and in-store entries, what genuine messages look like, and the simple checks that keep you safe from scams.

You will also find quick pointers on keeping your contact details up to date, so any good news reaches you without delay.

Read on to learn more.

A photo of a green and red lottery ticket.


How Will I Be Notified If I Win EuroMillions?

If you enter EuroMillions online, the National Lottery typically sends an email to the address on your account when your ticket matches a winning combination. It is worth checking your junk or spam folder in case your provider filters automated messages. You will also see updates in your online account, and app users may receive a push notification if they have enabled them.

Players who buy a ticket in a shop will not receive an email. Paper tickets need to be checked against the official results after each draw, either online, in the app, or at a retailer.

Wondering if the same applies to smaller amounts? That is next.

Will I Receive An Email For Small Prizes?

For online entries, emails can be sent for prizes of all sizes. The first message often keeps things brief, using wording such as “good news” and asking you to log in for full details. The amount is usually shown once you are signed in, which helps keep your information secure.

If you bought a ticket from a retailer, there is no email notification, so the paper slip is your proof. Check it against the draw results to see whether a small prize has been won.

If you are not seeing an email when you expected one, there are a few common reasons.

Why You Might Not Receive A Winning Email

An out-of-date email address on your account is the most frequent cause of missed notifications. If the address has a typo or you no longer use it, messages will not get through.

Email providers sometimes place automated messages in spam or junk folders. It is sensible to look there, especially just after a draw. Notification preferences in your account can also affect what you receive, so it helps to review those settings from time to time.

Players using paper tickets will not receive any email at all, and occasional technical delays can slow delivery even for online entries.

If any of that sounds familiar, a quick update of your details usually solves it.

How To Update Your Email And Contact Details For Notifications

Online account holders can review and change their contact information by signing in and visiting the Account or My Details area. Check the email address, mobile number and any notification preferences, then save your changes. Some platforms ask for a quick confirmation by email or text before the update takes effect.

Accurate details mean any message about your entry reaches you promptly. If you have an account with us, you can review your contact settings in My Account at any time.

With that sorted, the next question is timing.

How Long Does It Take For Notification Emails To Arrive?

Emails are sent after the draw and once results are processed. In many cases, this happens within a few hours, though busy periods, provider filtering and routine checks can mean the message arrives later.

If you think your numbers may have matched, it is always worth looking in your account as well as your inbox. The official website or app is the most reliable place to see the confirmed outcome.

Of course, not every message you receive will be genuine, so it pays to know the difference.

How Can I Tell If A Winning Email Is Legitimate?

A genuine EuroMillions notification comes from an official National Lottery address, typically ending in “@national-lottery.co.uk”. It will not ask you to share bank details, passwords or other personal information in the body of the email.

Real messages usually invite you to log in to your account to view the specifics rather than stating an amount in the email itself. If anything looks unusual, avoid clicking links and go to the official website by typing the address into your browser. When in doubt, the customer service team can confirm whether a message is authentic.

Scammers try to copy the look and feel of official emails, but a few common red flags give them away.

Common Scam Signs In Fake EuroMillions Emails

Being asked to pay a fee, tax or processing charge to release a prize is a clear warning sign. Genuine lottery communications do not work that way.

Spelling errors, clumsy grammar, mismatched logos and sender addresses that do not match the official domain are another giveaway. So is pushy wording that pressures you to act immediately or share personal details.

Treat attachments and unfamiliar links with caution. If anything feels off, navigate to your account directly through the official website and check there instead.

If one of these messages lands in your inbox, here is how to handle it safely.

What To Do If You Get A Winning Email

If you receive an email claiming you’ve won EuroMillions, pause before taking any action. Winning notifications are usually informational and won’t ask for sensitive personal details, passwords, or payment information.

Treat the message as a prompt to verify your results independently rather than proof on its own. Keeping a level head at this stage helps you avoid scams and ensures you follow the correct process if your win is genuine.

Check Your Ticket And Online Account First

The most reliable confirmation comes from your ticket or your online account. The official website or app shows whether your entry has won and what happens next, all in one secure place. Rather than following links in an email, entering the official address yourself keeps things straightforward and reduces the risk of clicking something that is not genuine.

Contact The National Lottery Directly To Verify

If anything still seems unclear, the National Lottery helpline and contact options listed on the official site can verify the message and provide guidance. Sharing the details of the email with them helps confirm whether it is legitimate.

Play should always be affordable and within your own limits. If you ever feel gambling is starting to have a negative impact, support is available through organisations such as GamCare and GambleAware.

By keeping your contact details current, checking results through official channels and staying alert to common scam signs, you can be confident you will not miss a genuine EuroMillions notification.

*All values (Bet Levels, Maximum Wins, etc.) mentioned in relation to these games are subject to change at any time. Game features mentioned may not be available in some jurisdictions.

**The information provided in this blog is intended for educational purposes and should not be construed as betting advice or a guarantee of success. Always gamble responsibly.